Join the team at Chemex - see below for current job opportunities
Client Liaison Officer/Sales Administration
Chemex Environmental, a contract research laboratory, based in Cottenham near Cambridge, are currently looking to fill the important front line role of Client Liaison Officer/Sales Administration.
Key job functions include: dealing with clients over the phone/via email and on occasion in person, accurately and efficiently communicating client requirements, producing quotations for clients in a timely manner, ensuring contractual paperwork is in place, liaising between laboratory and clients regarding project specifications, recording sales information on spreadsheets, assisting with client database maintenance, other general administrative tasks. In addition, a proactive attitude to acquiring new clients and assisting with marketing activities is also required.
In this role you will be expected to take ownership of the tasks undertaken and ensure that the company delivers an exceptional level of front end customer service. The ability to communicate effectively with a high standard of professionalism, is essential.
The successful candidate will have excellent interpersonal skills with a ‘can do’ attitude, effective time management and organisational skills, be able to work under own initiative with a high level of accuracy and attention to detail and have an excellent telephone manner.
This position is sales/administration based, however, the ability to work in a technical environment is important. A scientific background or interest would be useful, but not essential, and a willingness to learn and adapt to the unique requirements of the role is crucial. Training will be given.
Some prior experience in customer focused roles, with a knowledge of customer service excellence would be required.
This is a permanent full-time postion – Monday to Friday 9am-5pm. Salary negotiable dependent upon experience.
Applications with CV and a covering letter/email detailing what you feel you could bring to this role to be sent to: AWillcox@chemex.co.uk